About Dexpell
Founded in 2016, Dexpell Logistics is a Logistics and Freight Forwarding company that offers services beyond the usual in the logistics sector, meeting the transportation services that its customers need with fast and quality solutions and always prioritizing customer satisfaction.
Dexpell Logistics, which is formed by the combination of the words Dexterity (skill), Pell mell (mixed), produces alternative solutions to your complex and difficult to solve logistics demands with its experienced team of experts.
Providing sustainable and quality logistics solutions with optimum cost advantages, Dexpell Logistics provides international air, sea, road and intermodal transportation services covering all continents with its wide agency network.
Dexpell Logistics offers import, export and transit transportation services from all air and sea ports and customs points in Turkey to its customers in the safest way.
Dexpell is a freight forwarder company that provides integrated logistics services with alternative solutions that determine the appropriate transportation model for each country of trade or between countries. It acts as a bridge in trade by providing logistics requirements, transportation, storage and customs clearance, procurement and foreign trade consultancy services for the realization of international trade.
Our Journey
Our milestones
Dexpell Logistics was established.
Dexpell Logistics was established.
IATA license acquired for air cargo operations.
IATA license acquired for air cargo operations.
Opened our new office in the United States.
Opened our new office in the United States.
Expanded our global network to the United Kingdom.
Expanded our global network to the United Kingdom.
Accepted into Turquality, Turkey's most prestigious brand program.
Accepted into Turquality, Turkey's most prestigious brand program.
Launched our AI-powered digital logistics platform.
Launched our AI-powered digital logistics platform.
Vision
To be a reliable and sustainable company with a high reputation that makes a difference in the logistics sector with the quality of the service it offers and the value it gives to its employees.
Mission
To provide reliable, high quality and high value-added logistics services by producing alternative solutions in line with the needs and expectations of its customers and to benefit all its stakeholders, its environment society and its country.
Our Values
The principles that guide everything we do
Customer Focus
We understand the needs and expectations of our customers correctly and strive to exceed their expectations. Our focus is on customer satisfaction. We take into account the opinions and suggestions of our customers and develop ourselves accordingly.
Service Quality
We take care to ensure that the quality of the service we provide in all our works is at the highest level. We know that the element that ensures customer satisfaction is the quality of the service.
Agile and Solution Oriented Approach
We can easily adapt to changing conditions and proactively change our direction easily to create new business opportunities. With a solution-oriented perspective, we prefer to be a part of the solution rather than the problem.
Innovation
We believe in the power of continuous development and we research and implement innovative and creative ideas in the services we offer. With the philosophy of continuous self-improvement, we adapt innovations to our company in an agile manner.
Reliable and Respectable Relationships
We believe in the power of long-term relationships based on reliability and trust. In our relations with our customers and stakeholders, we take care to establish respectful, transparent and level relations within the framework of ethical values.
Team Spirit
As employees of our company today and in the future, we believe in the power of working with unity, togetherness and team spirit, and act accordingly.
Being Beneficial to the Environment and Society
We feel responsible for contributing to the environment and society. We care about the added value we provide to the environment and society in all our activities, and we act accordingly.
Our Memberships & Partners
Dexpell Logistics is a logistics company that responds to the transportation demands of its customers with the fastest and qualitative solutions by providing a service beyond the usual.
IATA
International Air Transport Association
The trade association for the world's airlines, setting global standards for air cargo transportation.
HIB
İstanbul Hububat, Bakliyat, Yağlı Tohumlar ve Mamulleri İhracatçıları Birliği
Istanbul Cereals, Pulses, Oil Seeds and Products Exporters' Association supporting Turkish trade.
WCA World
World Cargo Alliance
The world's largest and most powerful network of independent freight forwarders with 10,000+ member offices across 190+ countries.
WCA China Global
WCA China Global Network
WCA's specialized China network connecting freight forwarders with verified Chinese partners.
X2
X2 Logistics Networks
An exclusive logistics network providing partnership access to trusted agents worldwide.
PayCargo
PayCargo Digital Payment Platform
A digital payment platform for the logistics industry, enabling fast and secure freight payments worldwide.
Certificates of Authorization
Experience a logistics experience beyond the ordinary with our innovative different logistics solutions.
Frequently Asked Questions
How much does it cost to ship internationally?
Shipping costs depend on cargo type, volume, and transport method. We help you identify the most cost-efficient option based on your needs.
What is the cheapest way to ship goods?
The cheapest method varies by shipment. Many companies overpay by choosing the wrong mode. We help optimize your shipping strategy.
How long does shipping take?
Transit times vary depending on the method. Air is fastest, ocean is more cost-effective. We help you balance cost and speed.
Can you help reduce hidden logistics costs?
Yes. We identify hidden costs such as storage, demurrage, and inefficient routing before they impact your business.
What services does Dexpell offer?
We offer sea freight, air freight, road freight, project cargo, transit shipments, courier & express services, foreign trade consultancy, and value-added logistics services.
How can I track my shipment?
You can track your shipment in real-time through our Dexpell.ai platform or customer portal. Just enter your tracking number to get live updates.
Do you offer customs clearance services?
Yes. We provide end-to-end customs clearance and documentation services for both import and export shipments.
What is Dexpell.ai?
Dexpell.ai is our AI-powered digital logistics platform where you can manage shipments, get instant quotes, access documents, and track deliveries all in one place.
Behaviour Guide
Purpose
This guide defines the expected behavior and communication principles for Dexpell employees within and outside the company.
Scope
Applies to all personnel at the Headquarters and all Dexpell branches.
Implementation
This guide is binding for all employees, committed at the time of hiring, monitored by the Human Resources department, and violations may lead to disciplinary actions.
We Are Customer-Centric
The customer is always at the center of our business. We do not act without understanding their needs, and we do not consider ourselves successful without measuring their satisfaction. We do not blame, we offer solutions.
We Take Responsibility and Keep Our Promises
We are responsible for our work, our words, and our teammates. We complete every task we commit to, on time and fully. Incomplete work is not acceptable at Dexpell.
We Communicate Positively
We are aware of the impact of our words. There is no place for toxic, negative, or destructive communication at Dexpell. We speak in a respectful, solution-oriented, and motivating manner.
We Are Transparent and Open
We do not hide information; we remain open with our managers and team. Transparency builds trust, and trust brings success. If there is a problem, we speak up and propose solutions.
We Embrace Change
Logistics changes, the world changes, and so do we. We are open to new systems, digital solutions, and development opportunities. Our job is not to preserve the status quo but to build the new.
We Promote Team Spirit
We are a team that says "We" instead of "I." Gossip, polarization, and sabotage have no place at Dexpell. Success is achieved together; growth happens together.
We Rely on Data and Analysis
Intuition is valuable, but we don't make decisions without data. Every task has a report; every process has a metric. We say "according to the data," not "I think so."
We Continuously Learn and Improve Ourselves
Training, development, and feedback are our fuel. Those who close themselves to knowledge also close themselves to the future. We seek ways to be better than we were yesterday.
We Own the Work and Represent the Company
When we speak to customers, we know we represent Dexpell. Everyone who represents the company is as valuable as the company's reputation. We represent Dexpell at all times and in all places.
We Never Compromise Our Ethical Stance
Zero tolerance for cheating, slacking, and manipulation. Integrity, trust, and ethics are our red lines.
This guide came into effect as of 26/05/2025 and is binding for both current and future employees of the company.
